Dovixa
Automate customer conversations, sales, and support with AI on WhatsApp.
<1s
Avg. response time
-60%
Support cost cut
What it does
Dovixa is Wilayah's AI-powered WhatsApp Business Automation platform. It gives customer-facing teams a single intelligent agent that handles support, lead generation, bookings, marketing campaigns, and day-to-day customer communication — trained on your catalog, your policies, and your tone of voice. Instead of routing every customer into a queue, Dovixa understands intent, replies like a well-briefed human agent, extracts the details it needs to complete an order or booking, and hands off to your team only when a conversation genuinely needs a person. The result is a WhatsApp line that never sleeps, never loses context, and gets faster the more it learns about your business.
What's included
AI WhatsApp agent for instant, human-like customer replies
Shared team inbox for centralized conversation management
Lead capture, CRM handoff, appointment booking, and smart notifications
Analytics dashboard for response times, engagement, sales, and campaign performance
Everything Dovixa automates
One AI agent, four jobs — scroll or tap each panel to see it in action.
Built for
Why it matters
- 24/7 responses
- Lower support cost
- More qualified leads
- Higher conversions
See it in the product
